Shipping & Returns

SHIPPING POLICY

Each item is made to order so please allow 7 to 14 working days for your order to be processed.

(This does not include weekends and bank holidays) Please note orders will not be processed before full payment has been received. 

All orders are shipped with Royal Mail signed for. P&P on all orders under £7 is £3.78 above this P&P is  £4.10 as a standard within UK mainland.

Free UK mainland shipping on all orders over £40.

RETURN & EXCHANGE POLICY

We regret we are unable to accept returns on our custom and personalised items, unless we have made a mistake/error on our part or if the item is damaged. We also cannot accept returns on custom or personalised items due to incorrect sizes, we have provided a detailed and accurate size guide to ensure that your item fits correctly.

Please post your goods back to us within 14 days of you placing the order, we will notify you once received and issue your refund via your original method of payment.

Please note that we will only refund the cost of the item and not the original delivery charge.

TERMS & CONDITIONS

As a condition of joining our mailing list, you consent to us sending you Promotional Emails. In this document, 'Promotional Emails' includes product information, new offers and information about Daisy's Doodles.

You may choose to opt-out of receiving Promotional Emails anytime by simply clicking the unsubscribe button on our emails.

LOYALTY CARDS

We have a scheme where for every order you spend over £10 after any discounts have been applied (not including postage)you will earn a sticker, (all sale and special offer items are excluded from this scheme) for every 10 stickers you collect you get 50% off your 11th order. (maximum £50 spend)  If you loose your card you can get a replacement but you will loose all sticker you have collected so far.

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